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Microsoft Best Practices - Intune

Secure Intune administration: RBAC, PIM and Multi Admin Approval as a baseline

Azuric perspective on Microsoft Intune best practices: least privilege, scope tags, phishing-resistant sign-in and approval for high-impact admin changes.

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Best practices for securing Microsoft Intune

Context

Intune is the central control point for devices, apps, security baselines, compliance policies and remote actions in many Microsoft 365 environments. That makes device posture important, but also raises a second question: who is allowed to administer Intune, and under which conditions?

Typical scenario

A common scenario: the helpdesk should assign apps and inspect devices, but must not change tenant-wide wipe actions, scripts or RBAC roles. At the same time, the endpoint team needs elevated rights during incidents. Without a clear RBAC model, practical shortcuts quickly become permanent high privilege.

Technical implementation steps

  1. Open the Intune admin center and document existing Intune roles and role assignments under tenant administration.
  2. Separate admin tasks: helpdesk, app management, endpoint security, reporting and role management should become distinct responsibility areas.
  3. Create scope groups for users, devices or locations and apply scope tags consistently to devices, apps and policies.
  4. Enable Microsoft Entra PIM or PIM for Groups for privileged groups and configure activation duration, justification and approval.
  5. Test a Conditional Access policy for admin access with phishing-resistant MFA, compliant admin devices and break-glass account exclusions.
  6. Enable Multi Admin Approval for critical Intune actions and start with high-impact operations such as wipe, scripts or role changes.
  7. After the pilot, review audit logs, admin activations and rejected actions regularly and refine roles.

Microsoft best practices in implementation

  • Design admin roles around real jobs: helpdesk, application management, endpoint security and read-only should be separated.
  • Use scope tags and scope groups so admins can only see and change the devices, users or regions they are responsible for.
  • Limit privileged roles in time, for example through Microsoft Entra PIM or PIM for Groups.
  • Require phishing-resistant MFA, compliant admin devices and risk signals for admin portals.
  • Enable Multi Admin Approval for high-impact changes such as wipe, scripts or RBAC modifications.

Common mistakes

  • Using Global Administrator or Intune Administrator as the default daily operations role.
  • Documenting scope tags but not enforcing them through role assignments and groups.
  • Allowing critical production changes without a second approval.

Azuric perspective

Azuric would not treat this as a pure permission cleanup. A short admin-risk review is more useful: who has which rights today, which actions are truly critical, which roles must be permanent and where just-in-time access is enough?

Key takeaway

Intune security starts before the endpoint. A clean administration model reduces misconfiguration, insider risk and the impact of compromised admin accounts.

Sources

This article is an original Azuric perspective. The following sources are used as technical references; content is not copied.